Pinpoint Marketing: Pinpoint marketing is the process of sending the right message at the right time so that it produces actual results. For example, if you’re at a ball game and are eating a bag of popcorn. Just when you take a handful of popcorn the Coca-Cola logo appears on the big screen. The next you thing you know you’re looking for the first vendor who can sell you a can of Coke. However, if an advertisement for a new car appears on the big screen while you’re watching the game and eating popcorn, you’re less likely to be interested since it’s not something you’re looking for at that moment. Interruptive marketing isn’t really targeted because it’s not something that you are actively looking for. People who use the Internet are usually looking for a solution to a problem. When you put your product in front of them at the right time you’ve reached a potential customer.

Day-part Marketing: The placement and timing of ads on the Internet has become so important to online marketing that some companies, such as Yahoo!, are selling advertisements in “day-part”. Day-part is something that has always been done in television advertising. Day-part marketing works like this – specifying at which time of the day certain ads are viewed so that you can effectively target your customers.

Embedded Marketing Messages: These days, more people than ever are using the Internet to research a product before they buy. As well, most Internet users are becoming more serious about the amount of time that they spend online. Studies show that users are spending less time on the web and that the time they do spend surfing is focused and deliberate. Many users bookmark their favorite websites so that they can access information fast and easily. When people want a solution to a certain problem, such as a health issue or taking a vacation, they often look online for the answers. This is why it’s important for you to put your product or service right in front of them whenever you can.

The Internet is one of the best places for consumers to find out about new products and services. This places the net above television, radio, magazines, and newspapers. When you use the Internet to promote your product or service you have the opportunity to reach a multitude of potential customers anywhere at any time. The web is one of the most powerful mediums for reaching and influencing people and the decisions they make about business.

Components of Good Content

One of the key ingredients to success on the Internet is creating website content that Internet users want to read. When you have content that is (1) interesting, (2) factual, and (3) well written, you have some of the main tools that you need to get the desired traffic to your online website.

Writing Decisions: When you first start writing content for your website you’ll find yourself facing many decisions before you even sit down at the keyboard or pick up a pen. As you begin to develop the content on your website pages you’ll find that you’re often changing many of your first instinct decisions. This is all part of the process of writing. But how can you most efficiently sort out all you need to think about so that you develop website content that users want to read?

It’s important that you find out what it is that Internet users are looking for on the Internet so that you can focus your website content on these issues. Take some time to study at the top hits in the search engines for products or services that are similar to what you’re selling. Even though these top ranked websites are most likely using Search Engine Optimization techniques you can still read what it is that they’re using to draw in the crowd. Take some of these concepts and include them in the flow of your web content….but ONLY if these concepts enhance what you’re writing and are entirely relevant to the products or services that you’re selling. Keep in mind that although one website may be at the top of the search engine rankings today, it won’t take them long to fall back into the ranks of “mediocre websites”. Websites that rely on SEO techniques don’t give people the information that they’re looking for to keep them coming back. How many times have you yourself searched a topic in a search engine only to find that the top hit is filled with articles and web content that has nothing to do with what the website is all about?

• What age group are you trying to sell to?
• Are you selling to a specific ethnic group or gender?
• Will most of your customers be married or single?
• How fast will most Internet connections be?
• Will you target customers who have children?
• What level of education will most of your customers have?
• Where will most of your customers live?
• Will your customers have any specific hobbies?

The more you know about your customers the easier it will be to come up with a marketing plan. You’ll also be able to design a website that is the most appealing to these customers. The biggest advantage of marketing on the Internet is that it allows you to become very targeted towards your desired customers.

Targeting Different Types of Customers

Marketing online is the same as marketing anywhere else. There are certain products, colors, themes, and lingo that will appeal more to some customers than to others. When you know what type of customers you’re targeting you can meet their needs so that you grab their attention. When you use certain features that pull customers to your website you have the ability to gain their attention, loyalty, and trust. For example, studies show that most female shoppers like to save money and time. Over 80% of purchases in the home are influenced in some way by women. As well, these same studies show that women like to able to compare costs fast and easily without getting any kind of sales pressure. If you’re trying to target women customers some things that you should keep in mind include (1) giving them a feeling of comfort and community, (2) let your website deal with everyday problems, and (3) focus on education, health, and family.

Get the Word Out

Doing something innovative and creative online, as well as using the latest technology, will always get attention. For example, adding animation, flash, or a photo can create a buzz about the product or service that you’re selling. Just as e-mail, which contains jokes and strange pictures, gets forwarded all around the planet so too can your marketing message make the rounds. Come up with a marketing message and then forward it to family, friends, and anyone else you know.

Any time that you can get someone else to forward your e-mail to others you get the information out there about your website and the product or service you’re selling. One key to great online marketing is remembering that quality, not quantity, counts. Avoid buying e-mail lists and focus instead on building your own with people who are actually interested in what you’re selling. Today online marketing isn’t about how many people you get to your website or how many people are on your e-mail list. Today online marketing is all about how people react to your website and what it is that you’re selling.

For more information about this part of Reaching Your Target Audience, please comment to this post and you’ll receive the Internet Marketing guide for free.

Online Marketing Defined

The definition of online marketing is: Placing your business or product on the Internet for millions of users to access so that you can turn your website into a strong tool to maximize your sales and business potential.

But online marketing is much more than putting your advertising online. Marketing online includes such areas as communicating with your customers, promoting your business or product online, and making sure that your website content is useful and up to date. The great thing about online marketing is that you don’t need to have a huge budget to put together a marketing campaign that is effective. There are tools that you can use to make your marketing techniques easy and profitable such website templates, shopping cart templates, and online marketing templates.

What You Need for Online Marketing to be Successful

There are some important points to consider before you get into the strategies and intricacies of online marketing:

• Communication. An important part of online marketing is how you respond to your customer’s e-mail. You don’t want to lose potential customers after you’ve made the effort to have them visit your website and then contact you for more information. E-mail is a very effective and cost efficient way for you to generate more sales. The key to this effectiveness is “consistency”. You need to be consistent in your response to your customers. You’ll also want to make sure that the tone of your e-mail corresponds with the tone you’ve set in your website content.

• Human Resources. If you’re going to succeed online you need to have enough people working with you. Efficient websites incorporate a personal touch with a fast response time to customers. Your goal is to turn the visitors to your website into customers. The standard time for a return e-mail is from 48 to 72 hours. If you wait any longer to e-mail back you risk losing the customer. This means that if you don’t have the man power to return e-mail in two to three days you need to take another look at your marketing strategy.

• Products people want to buy online. Before you start marketing online you need to be sure that you have a product or service that people want to buy. Customers need to find a value in what you’re selling. There are two motivating factors when it comes to selling online: cost and convenience. Ask yourself if customers will find it easier to buy online than finding a local store. Is it cheaper for them to buy this from you online?

As follows we have created a list of the more prevalent myths we heard about in SEO articles, at SEO conferences, in SEO blogs and on SEO forums:

#1: Requirement of Special Search Engine Pages.

One of the most curious things is that many companies are contacting us to develop “landing pages”. This landing pages have no SEO relevancy, the only use is for paid search campaigns such as Google AdWords. We won’t say that they are unnecessary, but in order to work well, this pages should already exist in the website. If this pages don’t bring much traffic, it doesn’t mean that we have to create new ones; better optimize what exists already.

#2: Optimize Page for Just One Keyword Phrase.

Many SEO strategist believe that optimizing a page for just one keyword phrase is the way to go. The reason behind this strategy is to keep the focus on just one keyword phrase. However, this strategy is incorrect because it’s impossible to write a page in a natural manner while you focus on just one keyword phrase.

We consider that is better to optimize the page for 3-4 keyword phrases. The more you optimize, the more targeted traffic you receive. In conclusion, optimizing a page for more than one keyword is the best way for search engine success.

#3: Don’t use Tables in Your Page.

This one make us smile. Since the apparition of search engines the HTML tables have been easily spidered. We agree that the HTML code in tableless pages looks neat and easy to follow, but the pages that use tables won’t choke the search engines. Your page would rank same, no matter what type of page you have if is optimized properly.

#4:Don’t use Image Link, Use Text Link

Like in the case of tables, the search engines are able to follow and index image links. If you want to use image links because you don’t want to ruin your design just be careful to have same anchor text and attribute text (alt tag). However, with CSS now we have the option to create links using image (for better look in design) and text links.

#5: Don’t use Flash.

We don’t recommend developing the whole website in Flash (however, the Flash technology is moving fast and are options to create Flash websites that use deep linking and they even are indexable by search engines), using bits of Flash for some cool effects will not disturb the search engines. Your website won’t get penalized because using Flash.

#6: PageRank.

Most of the website owners that use the Google Toolbar have noticed the little green bar that shows the PR of their website. This shows the importance of the website in Google. The truth is that is not an accurate representation of the page importance.

Most important is how the website performs in search engines for the chosen keyword phrases and the received traffic.

#7: SEO Certification

Many companies out there are posting on their websites the SEO Google Certification. No organization currently exists that can certify that any company is qualified to perform search engine optimization services. There are no tests that an individual or SEO company can take to prove that they are qualified. Also they are courses that, when passed, will prove that a company can do SEO.

When chose a company to do your SEO, don’t be impressed by big labels like “#1 SEO company” or Google Certified or whatever any other search engine. There’s a possibility for them to be good, as such as they are not up to your needs.

Thanks to the birth of professional search engine marketers the top ranks are saturated with the pages of companies that can pay for such insight. That said, it’s certainly possible to employ high ranking tactics in your own website. Actually, the most basic tactics can move you up from an 800 position to a 300. However, it’s the top of the scale where efforts seem almost inversely exponential or logarithmic, you put a ton in to see a tiny change in rank.

How do you meld the ambitious overhauls required to attain significant ranking and NOT compromise the design of your site?

DESIGN CAN’T BE IGNORED

If you have an existing site, you’ve probably tied it into your existing promotional content. Even if you’ve allowed your website to cater to the more free form of the net, it should still be designed as a recognizable extension of your business.

The reasons for doing so are valid, and can’t simply be ignored for the sake of achieving a first age position, can they? If your research into search optimization leaves you shuffling around thoughts of content, keyword saturated copy and varying link text, you are correctly understanding some of the basic pillars of search engine optimization.

And, you aren’t alone if you have this disheartening thought — If I do all this SEO stuff and reach number one across the board, who would stay at my site because it’s so stale and boring I’m even embarrassed to send people there!

There are two ways to successfully combine design and SEO. The first is to be a blue chip and/or Fortune 500 company with multi million dollar advertising and branding budgets to deliver your website address via television, radio, billboards, PR parties and giveaways with your logo.

Since chances are that’s not you, and certainly not me, lets look at the second option. It begins with some research into your market, some thoughtful and creative planning, and a designer who is a search engine optimizer, and understands at least basic CSS and HTML programming techniques. Or a combination of people with these skills that can work very well together.

DESIGN IS FOR BROCHURES, INSTANT RESULTS ARE FOR THE WEB

That’s not the whole truth, but it will help compare and contrast design and SEO. In reality, SEO needs the quantity and detail of supporting text that a brochure has, but good web design has to catch a viewer’s attention in 5 seconds. It’s pretty difficult to read and absorb the content of an entire brochure in less than 5 seconds.

Search engines need rich, related, appropriate, changing and poignant content. And for them to rank you, all of that must be on your pages. But if it’s not well organized and broken down into bite size chunks, no one is going to bother learning about what you’re offering.

CONSTRUCTION 101- ATTRACTIVE DESIGN AND SEO

Sadly, it’s very difficult to optimize a site without completely overhauling it. You’ll soon understand why. Design and SEO must be strongly rooted into every aspect of each other, possessing a true, symbiotic relationship. Lets look at a simplified example of this. Lets say you are optimizing a page for the keyword phrase, “pumpkin bread recipe.”

From a design standpoint “Pumpkin Bread Recipe” would be the heading for the page, in a nice, readable font with the words perhaps an orange-brown color. And lets add a fine, green rule around it.

There are many ways to create that simple, colored heading. However, there is only one way that is best for both design and SEO. That is to use Cascading Style Sheets, or CSS. In addition, that line of code containing “Pumpkin Bread Recipe” needs to be as close to the top of the page as possible (which CSS also allows).

To a viewer, the recipe text might be read more if it were located to the right of a photo of a buttered piece of pumpkin bread on a small plate next to a lightly steaming cup of coffee.

SEO needs to read that ingredient list and baking instructions. Search engines now understand on a rudimentary level that the ingredients are indeed related to the optimized words- pumpkin bread recipe.

Additionally, it would take many extra lines of code to make a table in this example if you didn’t use CSS. Search engines don’t like extra code. In fact, given enough times, that “extra” code will make the keyword phrases seem less important and hurt rank.

Note: In the page code, a few thousand characters more than you need to get all of that content organized would normally just add to your page load time, and might be acceptable. But to a search engine, that time can really add up. It wont read through page after page, site after site, billionth after billionth character of unimportant code to find the relevant text. Therefore, the less code, the better your chances. Moral- Less code, more content.

SEO USUALLY MEANS REDO

In the previous pumpkin example, CSS will eliminate the need for almost any extra code at all, and provide the means to place the text to the right of the photo.

Now, imagine that someone had already created this page, but done so using other programming methods. The page could very well be W3C compliant, well programmed and got the job done. However, without designing and programming for optimization as in the above illustration, the end result would have no significant rank compared to others that do.

You can be sure that there exist at least 30 web sites built to rank for the keywords “pumpkin bread recipe”. Note – why did I use the number 30? It’s safe to assume if you’re not on the first three results pages of a search, you’re not being seen.

While this is a simple example, hopefully you understand that it would be impossible to optimize this simple page without redoing it. This isn’t always the case, but extrapolate this into detailed, multiple pages in an entire website and the issue is greatly magnified.

AESTHETIC IMPORTANCE VS. TRAFFIC

Everyone has an idea of what they want their site to look like. The pretty factor – splash pages, cool flash and graphics must now be justified as to their importance to the bottom line. If you want/need to establish an online presence, you will have to make some compromises in these areas.

Understand exactly the role your site should play in your company marketing.

Ask – What is the goal of your website and who is its audience? Is it for existing clients to see? Is it to reach new clients? To venture into yet untapped market segments?

Ask- How strongly do your other marketing efforts promote your site?

Ask – Is your website an extension of your existing collateral that must reflect the same graphical look?

Ask – Is your website meant to assist to your sales force or is it your sales force?

Chances are you wont have any single answers. That’s ok. It will give you some meat for your designer/SEO to digest and develop a solution for you.

REAL CASE OF DESIGN BALANCED WITH SEO AND SALABILITY

If you sell jewelry solely online, you must have a catalog of exceptional photography and detailed, high-resolution close up images. But, you must be optimized and rank well if you want to sell any of that jewelry.

If such a company approached me with this project, my recommendation would be this: If you sell a product, people have to see that product. Lots of good images. The site should be slick and sheik and easy to navigate. The home page has to capture the buyer’s attention. If it’s very expensive jewelry, the site should have a lot of class and elegance. If it’s home made jewelry, the site shouldn’t look home made.

However, as you have no store front, if the online community can’t find you, you’re business will fail. So I’d have a very optimized home page with some discussion of the quality of your product, the history of your company, etc. This is also great sales copy. Ad a few special catalog pieces with descriptions below some smartly placed gifs, jpegs and readable type graphics built out of CSS and you’ve got a cool to look at, content rich, well optimized layout.

I’d make the link to your catalog very obvious and prominent. Note the catalog is not the homepage. I’d also include subsequent well written, in depth pages about the history of some specific pieces. Load them with targeted keywords and a few images. Again, make your catalog link very prominent. In doing so you’re creating relevant content for search engines AND providing additional pages that can rank.

The catalog can be database driven, simple and changeable, and you have the foundation to build your search rank.

PLANNING YOUR SITE

If your designer is not a search engine optimizer, hire one to work with your designer from the initial development stage of your site. If you would like a visible presence that is not dependant on traditional marketing efforts to get your name around, then you will have to optimize.

However, with advances in html and css, text itself can be a very flexible and attractive design element with endless possibilities. Site optimization consists of some rigid, unbendable rules. It can be intertwined successfully with very creative and attractive design. If your Designer and SEO aren’t the same person or company, make sure they have the same, close working relationship.

They’re the search engine spiders, and they are in control of probably the largest section of your traffic. You need to please these spiders if you want your site to be successful. Here’s how.

Make Your Structure Clear.

Resist the temptation to lay your page out in non-standard ways: you want it to be very clear to the search engine where the navigation is, where the content is, and where the headings are. As a rule, put navigation first in your page. Always use the heading tags (h1, h2, etc.) for headings and sub-headings.

Avoid using generic span and div tags and only making things clear to the user through CSS font sizes: instead, use every ‘semantic’ HTML tag that applies to your content. If you’re quoting someone, use the blockquote tag; if you’re posting program code, use the code tag. Search engines love this.

Keep Keywords Consistent.

It’s not usually worth deliberately saturating your content with keywords in hope of a higher search ranking – the engines have pretty much wised up to this tactic – but do make sure that your keywords appear consistently when they occur naturally. For example, for these articles, I have stuck with ‘website’ throughout, as suddenly writing ‘web site’ instead would bring down my rankings.

HTML and Javascript.

It’s worth noting that search engines read HTML, but they don’t, in general, read Javascript. That means that using Javascript to insert text into your page is a bad idea if you want search engines to see the text. On the other hand, you might want to have just the text in HTML and insert all the other parts of the page with Javascript: this will tend to make your page appear more focused, although you should be careful not to insert navigation links this way if you want the search engines to follow them.

Use Meta Tags.

Yes, meta tags are out of fashion, and search engines pay no attention to them any more when it comes to ranking your site, but they’re still important in one way: the meta description tag is still often used to decide what text search engines’ users see when they find your site in their results! This can be just as important as the ranking itself – write something here that will look useful to the searcher, and you’re more likely to get them to click-through. Don’t forget that, while search engines are just machines and algorithms, the end result of it all does involve a human decision: to click, or not to click?

Avoid Splash Pages.

You might think it’s a great idea to have a ‘splash’ page displaying a full-page version of your logo (or an ad) to every user who arrives at your site, but search engines really hate that. Using this trick will get you ranked far lower than you would usually be, so you should avoid it – it’s annoying to visitors anyway.

Include Alt Tags.

Any time you use a graphic, include alt text for it – especially if there is text in the graphic. Remember that, as far as search engines are concerned, all your graphics might as well just be big black boxes. Test by removing all your graphics and seeing if your content remains relatively intact. If it doesn’t, then you’ll be turning search engines away.

Finally, Write Great Content.

The key with modern search engines (and, at the same time, the thing you have least control over) is how many people decide to link to your page from their page. How can you make more people link to you? Make your content useful. Make it something they’ll want to quote on their blogs. Content is more King than it’s ever been, and the best way to design for search engines is to make your content really stand out.

A few months ago, Acrobat launched its main creative design packages including Photoshop/ImageReady, GoLive, InDesign and Illustrator. After a long period of silence, it came up with a much better package.

Adobe’s Creative Suite now comes in two new packages, the Standard Edition and the Professional Edition. The Standard Edition is composed of Adobe Photoshop, Adobe Illustrator and InDesign. This package contains most of the print-oriented flagships. On the other hand, Adobe GoLive and Acrobat Professional comprise the Professional Edition, which focuses on web design.

Basically, these packages are combinations of the strengths each application offers. They are integrations of tools for handling colour management, screen display, type handling and more. They allow cross-application, meaning any file done in one program can be opened to the other programs as long as the file was created on one of the programs that comprises the packages. When a file is transferred, all other options can be applied. For example, when you open an Illustrator file to Photoshop, that file will be opened as a Photoshop file.

Every creative application on the package uses PDF file format. Not just a PDF format, they use the latest PDF 1.5 format. PDF format allows you to import and export directly. You can embed vector PDFs from Illustrator and bitmap PDFs from Photoshop in a multi-page InDesign PDF. This can also be exported for PDF web display or repurposed via GoLive.

Adobe Creative Suites has a new integrated file management system, which is essential in the software’s workflow and tight integration. Different components and versions of a project are hard to manage, especially when you are going to use a lot of programs, as in workgroups. But Adobe has a solution to this, the Version Cue. Version Cue, through the application of Save dialog, enables you to store all job elements and important version of your project. The Open dialog accesses visual thumbnails of the project file. You will also be warned if other users are using the same file. In other words, it provides file versioning and management.

The packages also contain XMP or eXtensible Metadata Platform standards. This allows you to search for files according to related information like keywords or authors.

Creative Suite applications are guaranteed excellent tools to provide you with your desired result. Think of these packages as the total of all these applications.

What reseller control panel features will reduce your workload? What hosting software programs are integrated with the reseller control panel or work with it? What website control panel features will your clients like?

In this article, we’ve compared four quality web hosting reseller software programs:

• Alabanza
• cPanel
• H-Sphere
• Plesk

All of these reseller control panels come with control panels for your clients. They all have numerous features — advanced email management, web statistics, pre-installed scripts, multi-language support, and more. They all work on Linux platforms, while H-Sphere and Plesk also work with Windows. According to the cPanel website, a Windows version of cPanel is in development.

Other features that set these control panels apart are their degree of automation, the number of features and ease of use for the end user, and the features and ease of use for you, the reseller.

Alabanza

When you become an Alabanza reseller, you don’t just have a reseller account — you lease a dedicated server from Alabanza. Alabanza owns the control panel the server, and you resell directly for Alabanza. If you lease a dedicated Alabanza server, you can create your own reseller accounts. However, only you can set up hosting plans; resellers below you will be limited to hosting plans that you create.

Alabanza offers resellers a high degree of automation with its Domain System Manager (DSM), which can significantly reduce overhead and time spent on routine tasks:

• Account creation
• Billing and invoice management
• Credit card processing
• Domain registration
• Email notifications
• Ordering fraud protection

Even novices can sell hosting with this level of automation.

DSM also integrates with bulkregister.com for domain name registration. It does not easily integrate with other domain registrars, though.

A key Alabanza feature that resellers can offer their clients is the Xpress Product Suite, which provides web development and email management tools. The Xpress Product Suite includes SiteXpress, a website-building program that features over 300 templates and requires no web design skills.

cPanel

For resellers and end users, cPanel is known for its ease of use and range of features. cPanel’s collection of over 50 pre-installed scripts and Fantastico auto installer help clients set up their sites with little web development knowledge.

A basic cPanel reseller account comes with two separate programs for resellers to manage their business:

• WHM (Web Host Manager) is used to create accounts and packages, add and suspend sites, modify passwords, view bandwidth usage, park domains, install SSL certificates, and perform other administrative functions.
• From the reseller’s cPanel control panel, a drop-down menu takes the reseller to the control panels for each of the sites on the reseller account, including the reseller’s site.

With the addition of an optional program, WHM AutoPilot, you can automate account creation and suspension, email notifications, and other tasks. WHM AutoPilot also integrates with common payment gateways and has a helpdesk, an invoice module, and other tools.

H-Sphere

H-Sphere is designed for both Linux and Windows platforms. Moreover, resellers can set up plans for both Linux and Windows and administer sites on different servers from the same control panel. The control panel, actually a separate server, also provides administrative access to the integrated helpdesk.

The H-Sphere control panel server automates account configuration, credit card processing, domain registration, and email notifications. It also includes a built-in billing module and supports over 20 payment gateways.

From the reseller’s point of view, H-Sphere has a higher learning curve than most other control panels because of its numerous features. For example, when setting up a new plan, the administrator has two pages of features to choose from, including setup and monthly pricing for optional services.

Beginning webmasters may find H-Sphere too complicated for their needs. More advanced users, however, appreciate the features and control that H-Sphere offers the end user. A key feature is the ability to have control over separate domains with multi-domain hosting.

H-Sphere comes with the website builder SiteStudio, which guides users through a variety of style choices and stores content separately from the layout. No HTML or FTP knowledge is required.

Plesk

Plesk is known for its stability and security. Resellers and end users like its simple navigation, its clean interface, and its professional appearance. It comes in versions for both Linux and Windows platforms.

With Plesk, all users use the same control panel but with different levels of control:

• Server administrator
• Client / reseller
• Domain owner
• Mail user

Each level of the control panel gives the user control of that level and the level(s) below it. Email users, for example, can log into their mail user control panel to change their password, add autoresponders, and change other personal settings without having access to the domain owner control panel.

Plesk handles SpamAssassin at the mailbox level rather than at the domain level.

This feature enables users to whitelist or blacklist email for each email address, allowing each email user to have individual settings.

SWsoft, the company behind Plesk, also offers SiteBuilder, a five-step website builder using pre-built templates. SiteBuilder has over 300 templates in different categories to choose from, and users can publish their sites without any HTML or FTP knowledge.

If your Plesk reseller account is with a web host that offers HSPcomplete, you will have some automation available with your account, such as credit card charges and email notification.

So how do you choose the right one for your business?

Select Your Marketplace

Firstly, decide what market your would like to select from: local , national or overseas.

If you would feel more comfortable meeting your designer, and running through your project face to face (maybe it’s the kind of project that needs to “evolve”), and your ethos is “quality of service” rather than “Pile ‘em high, sell ‘em cheap” then a local web designer is for you. They can usually provide better back up, and be able to meet face to face to discuss your project and iron out any problems should they occur.

If you are a bit more budget conscious, then it makes sense to select from a “wider pool”. Getting quotes from designers across your country will usually obtain a more competitive quote. What you lose in face-to-face service is made up for in cost savings, and all but the largest web projects can usually be sorted out via telephone and email these days.

For the extremely cost conscious and value for money orientated (some would even say “brave”!) there is the overseas market. If you know exactly what you are looking for and can explain your project thoroughly and clearly in writing, then there are huge savings to be made. But what you save in price is invariably countered by having to do a little more work on your side – particularly when it comes to communication!

Finding Web Designers

To find a list of local web designers consult your Yellow Pages (or equivalent) or do a web search for “web designer “ “your area”. Looking further a field, you can do a web search or check out directories such as www.recommended-web-designers.co.uk . For overseas designers, go to web sites such as www.elance.com or www.rentacoder.com, the latter offering the benefit of escrow and arbitration services.

Draw up a shortlist

Draw up a shortlist of 3 or 4 designers to speak to. You can do this by visiting their websites, getting a feel for the type and size of business they are and looking at their online portfolio. Then call them – ask them questions about the type of clients they work for, timeframes and any other technical questions you have. Get a feel for how they communicate – whether they are on the same wavelength as you.

If you opted to go overseas, the websites already mentioned have ratings systems which can help you decide, and you can also send and receive private messages to ask questions.

Get Quotes

Once you have your shortlist, you can get quotes. For a straightforward website this can be a simple fixed price – for a more complicated project that is likely to evolve, you may just want to get a budget price at this stage, and then pin down details and a fixed price with your preferred bidder later. Always specify your expected timeframe for completion when obtaining quotes as this can affect prices.

Get References

Once you have your preferred bidder, get references. Any established web designer will be able to provide details of satisfied clients. Email them and ask if they were happy with the service received, if the job was completed on time, how unforeseen problems were dealt with etc.

Remember to trust your instincts: If you are not entirely happy with the references you obtain, walk away and select another designer.

Appoint your web designer

You now have a fixed price, references, and confirmed timescale for your project. Now appoint your designer!

Most have standard agreements – read them carefully, and if in doubt get your legal adviser to look them over. Make sure timescales and project milestones are specified, as well as payment terms. Find out how alterations to your project are dealt with – in terms of cost and delays – and how disputes if they arise would be settled.

Finally, when you are completely happy, sign on the dotted line and look forward to a productive working relationship with your web designer!